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Support & Advice

If you have any concerns or worries about your child, be it about their progress at school or their general well-being, please do get in touch. The names of staff that you might wish to contact are listed in the staff section of the school website.

  • If you have questions relating to a specific subject area, please make contact with the relevant Subject Leader.
  • If you would like to speak to someone concerning Special Educational Needs, please make contact with our Special Needs Coordinator.
  • For more general queries, please make contact with your child’s form tutor or Head of Year in the first instance.

You might also find the information from the following organisations useful. It is organised into four sections:


Support for You as a Parent or Carer


Information on pregnancy, birth and babies; work, money and law; relationships, parenting and separation from a fathers' perspective.

Family Lives

Parenting and family support

Telephone helpline: 0808 800 2222

Fatherhood Information Centre

National Information Centre on fatherhood

National Autistic Society

The National Autistic Society supports the parents and carers of children who have a confirmed diagnosis of an autism spectrum disorder.

Lighthouse (Domestic Abuse)

Lighthouse (formerly Ipswich Women’s Aid) provides a 24-hour helpline (answer phone may operate at times).  Advice, support and/or temporary accommodation for women (and their children) experiencing abuse in their personal or family relationships.

Tel. No: 01473 745111

Suffolk Family Carers

Help with information, support and advocacy

Supporting Your Child's Well-being

Child Exploitation and Online Protection Centre

The Child Exploitation and Online Protection Centre (CEOP) works across the UK tackling child sex abuse and providing advice.


National Society for the Prevention of Cruelty to Children

Telephone: 0800 800 5000

Relate – The Relationship People

Advice on family life and parenting.

The Source

The Source website has been created to provide information, advice and sources of support to young people in Suffolk – when they need it, on a range of issues that impact their lives.

The Source website is aimed at supporting young people in Suffolk aged 11–19 years old (up to 25 for young people with additional needs).

Suffolk Mental Health

Mental Health Services for Children and Young People in Suffolk

Suffolk Mind 

Suffolk Mind provides information for anyone who wants to help someone improve their mental health and wellbeing.

Young Minds

A UK charity committed to improving the emotional wellbeing and mental health of children and young people.

Welfare and Financial Advice

Information about benefits

Government information about benefits.

Ipswich and District Citizens Advice Bureau

Ipswich and District Citizens Advice Bureau has information, advice and advocacy service. Offering specialist help in the areas of Debt, Employment and Welfare Benefits.

Suffolk County Council - Children, Families and Learning

Provides information, advice and assistance for families, children and young people aged 0-19 years

Government – Local and National

Community Services Directory

Community Services Directory with details of local clubs, activities, organisations and services

Ipswich Borough Council

Ipswich Borough Council website

Public Services Information

A wide range of public services information

Suffolk County Council

Suffolk County Council website

Contact Us

Northgate High School
Sidegate Lane, Ipswich, IP4 3DL

Tel: 01473 210 123